Payment Policy

We support multiple secure and convenient payment methods for all orders, ensuring smooth and safe checkout experience for every customer.

Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB
  • Maestro

All card payments are processed through encrypted secure payment channels. Your payment information is fully protected and will not be stored or leaked by us.

Payment Rules

All transactions are completed in real time. Orders will be confirmed immediately once payment is successfully received.
Please ensure your payment account has sufficient balance before checkout to avoid order failure.
We do not accept cash on delivery, bank transfer or other offline payments temporarily.
If your payment fails, please check your card status, limit or network, then try again later.
All settlement currencies follow the default currency displayed on our official website. Any exchange rate difference shall be subject to the real-time rate of the payment platform.

Security Statement

We strictly comply with global online payment security regulations. All payment processes adopt high-standard encryption technology to effectively prevent transaction risks and protect your property and information safety.

Related Notes

Once the payment is completed successfully, the order cannot be modified arbitrarily. If you need to apply for refund or order adjustment, please follow our return & refund policy to submit an application.

Refund Arrival Time

Once we approve and process your refund request, the refund will be immediately returned to your original payment account. The specific arrival time depends on the issuing bank's processing rules:
Internal Processing Time: We will complete the refund processing within 1–3 business days.

Funds Arrival Time: Funds typically take 3–10 business days to appear in your account, depending on the bank and card organization.

Please note that weekends and public holidays are not counted as business days. If you have not received your refund after 10 business days, please contact our customer service staff for inquiries.

Contact Us

Please contact us if you have any questions.

Store Name: Cristina's Clothing

Business Hours: UTC-6 CST / UTC-5 CDT
Mon - Sat: 10:00 AM - 6:00 PM
Sun: Closed

Address: 5914 W 26th St, Cicero, IL 60804

Telephone: +17086565820

Email: info@cristinasclothing.com

We will respond to all your messages and inquiries within 24 to 48 hours.