Shipping policy

We strive to provide reliable, fast and safe shipping services for all customers. The following policy explains our order processing time, shipping time, delivery rules and related shipping terms for all orders placed on our website.

Order Processing Time

All orders will be processed and arranged for shipment within 1–3 business days after successful payment. Our working days are Monday to Saturday. Sundays and official public holidays are excluded from processing days.

Shipping & Delivery Time

Standard domestic shipping typically takes 5–10 business days for delivery after dispatch.
Please note that shipping time is estimated and not guaranteed. Delivery delays may occur due to peak seasons, weather conditions, logistics updates, or courier delays, which are beyond our control.

Shipping Coverage

We currently provide shipping services to most regions within the United States. 

Shipping Fee 

Free Shipping

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a valid tracking number. You can track your package status online in real time.

Undeliverable & Returned Packages

If the package is returned due to incorrect address, customer refusal, or unsuccessful delivery, customers shall be responsible for the secondary shipping fee or related deduction if a refund is requested.

Lost or Damaged Packages

If your package is lost or severely damaged during transit, please contact our customer support within 48 hours after delivery confirmation. We will verify the situation and provide solutions including reshipment or refund according to specific conditions.

Contact Us

Please contact us if you have any questions.

Store Name: Cristina's Clothing

Business Hours: UTC-6 CST / UTC-5 CDT
Mon - Sat: 10:00 AM - 6:00 PM
Sun: Closed

Address: 5914 W 26th St, Cicero, IL 60804

Telephone: +17086565820

Email: info@cristinasclothing.com

We will respond to all your messages and inquiries within 24 to 48 hours.